Frequently Asked Questions

Everything you need to know about your Evara Jewelry experience

What materials are used in Evara Jewelry pieces?

We use premium materials including 18k gold vermeil, sterling silver, and ethically sourced gemstones to ensure every piece is both beautiful and durable.

How should I care for my jewelry?

To maintain your jewelry's shine, avoid contact with perfumes and lotions. Clean gently with a soft microfiber cloth and store in your Evara pouch when not in use.

Do you offer international shipping?

Yes, we ship globally. Shipping times vary by location, but most international orders arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging, excluding earrings for hygiene reasons.

Does my jewelry come with a warranty?

Every Evara purchase includes a 12-month warranty covering any manufacturing defects from the date of purchase.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.